कम्पनी परिचय
About Us
Sanima Reliance Life Insurance, a public limited entity emerged through a merger between two dynamic life insurers, Sanima Life Insurance and Reliance Life Insurance, and commenced its joint operation from Chaitra 9, 2079 (March 23, 2023). The major promoter of the company are Sanima Bank and Siddhartha Bank, which are prominent A class commercial banks in Nepal.
Both life insurance company in Nepal have a successful history of over 7 years in the life insurance domain with a strong commitment to providing customer-centric products & services based on life protection and saving plans to meet different life stage requirements of their customers.
As a merged entity, Sanima Reliance Life Insurance will continue its legacy and uphold its brand heritage of need-based product innovation and customer-centric service, both for today and for the future.
Vision
To be the life insurance provider of the first choice.
Mission
To be a trusted life insurance service provider by helping clients manage their wealth, protecting their future & loved ones’ financial needs, and exceeding stakeholders’ expectations by being a good corporate citizen.
Goals of Sanima Reliance Life Insurance
- To become a leading brand for innovative products and services.
- To adapt to the changing socio-economic environment, so as to meet the ever-changing life insurance needs.
- To become a Financial Consultant for our customers for their wealth management.
- To ensure adequate life insurance coverage for our customers.
Objectives
- Adapting new technologies and digitization for a better service experience.
- Enabling stakeholders to adopt the technological advancements.
- Collaborating professionally with stakeholders.
- Identifying customers’ needs before offering the product.
Values
- Collaboration: Follow the collaborative approach
- Respect: Respect and protect the need of stakeholders
- Innovation: Focus on new and innovative business ideas and technology
- Service: Responsive through service excellence and open-door policy
- Integrity: Maintain a high level of professional standards
Sanima Reliance is a System Driven Organization
Sanima Reliance Life Insurance stands as a beacon of a system-driven organization, guided by the principles of a Good Governance Framework. This framework forms the bedrock of our operations, ensuring that every decision is rooted in accountability, fairness, and responsible conduct. By prioritizing ethical practices, we uphold the trust placed in us by our clients, stakeholders, and the wider community.
Good Governance: Our commitment to a Good Governance ensures that our organizational structure thrives on transparency, accountability, and ethical conduct. This framework not only defines our decision-making processes but also reinforces a culture of integrity that permeates every level of our operations.
Customer-Centric Platforms: In our pursuit of a system-driven approach, we have developed a modern, Customer-Centric Platforms. These platforms prioritize accessibility, transparency, and responsiveness, ensuring that our clients have a seamless and tailored experience with Sanima Reliance Life Insurance. Our commitment to a customer-centric model reflects our dedication to meeting and exceeding the evolving expectations of our valued clientele.
Promoting a System-Driven Approach: Embracing a system-driven approach is not just a strategy; it's a core philosophy at Sanima Reliance Life Insurance. From adopting innovative technologies to fostering a culture of continuous improvement, we actively promote a systematic approach in every aspect of our business. This dedication allows us to stay agile, responsive, and future-ready in the dynamic landscape of the insurance industry.
- In essence, our adherence to a Good Governance Framework, commitment to Customer-Centric Platforms, and the promotion of a system-driven approach collectively define our identity and propel Sanima Reliance Life Insurance towards sustained success, integrity, and customer satisfaction.
